Instructions

To set up a conference call, provide participants with the date and time for your call, Dial-in Number and Access Code. At the scheduled time, all callers dial their local Dial-in Number and enter the Access Code followed by the pound/hash key(#).

Host: When prompted, enter the assigned Access Code, followed by the # key. To have host permissions, enter the PIN when prompted followed by the # key.

Participant: When prompted, enter the assigned Access Code, followed by the # key.
Once connected to the free conference call, every caller will be able to talk. Every caller will also have access to the touch tone commands listed below.

Recording Instructions

During the free conference call, the host can start recording at any time by pressing *9. All attendees will be notified that the recording option has been started. To stop and save the recording, the host will press *9 again.

Playback Instructions

To listen to the recorded conference, the host must provide attendees with the Playback Number and Access Code. Please note, that the Playback Number is different from the conference Dial-in number. When users call into the recording Playback Number, they will be prompted to enter the Access Code and then enter the reference number for a specific recording. The reference number of each recording is provided on your Call Detail Report after the conference call is complete and on your recordings page in your account. Once confirmed, the system will play back the recorded conference. During playback, the user can scroll forward or backwards through the recorded conference. You will find the playback features below.

Conference Keywords℠ Instructions

1. Login to your account at www.freeconferencecall.com.
2. From the navigation bar, click Profile and select Settings. On the next page click on the Keywords℠ checkbox to enable the service.
3. Click Save when finished.
4. From then on, all of your recorded conference calls will be transcribed.
5. To view your transcribed conference calls, go to your Recordings page.
6. From the Recordings page, select a recording.
7. On the next page, you can playback the recording, search for keywords, view list of transcribed keywords, listen to when those keywords where spoken during the recording, order a written transcription and view recorded file details.
8. If at any point you would like to turn the Keywords℠ service off, simply uncheck the box for Keywords℠ on your Settings page.
9. Click Save when finished.

International Instructions

To host an international conference call, provide participants with their in-country Dial-in Number found under yourAccount Information along with your Access Code.